CHA INSURANCE AGENCY
Terms & Conditions
Effective August 15, 2026
Website and insurance information
cjhadisa.com provides general information, educational materials, inquiry tools, appointment scheduling, and access to insurance-related services. Information on the website is not itself an insurance contract, binder, guarantee of eligibility, or promise that coverage has been issued. Coverage, pricing, underwriting, availability, effective dates, and policy terms are determined by the applicable insurer and completed transaction.
Insurance-inquiry and service SMS/MMS program
If you voluntarily check the separate insurance-inquiry and service SMS/MMS box on the CHA Insurance Agency intake form, you agree to receive messages about the insurance inquiry you submit, requested quote follow-up, appointment reminders, and servicing or billing updates. This consent does not include marketing messages.
Marketing SMS/MMS program
If you voluntarily check the separate marketing SMS/MMS box, you agree to receive recurring marketing messages about insurance products, services, educational resources, and offers, including messages sent using automated technology. Marketing consent is separate from insurance-inquiry and service messaging.
Consent is optional and separately controlled
Both SMS/MMS boxes are separate and unchecked by default. You may select either, both, or neither. Providing a phone number alone does not enroll you in either program. Consent to either SMS/MMS program is not a condition of purchasing insurance or any other property, goods, or services.
Message frequency and charges
Message frequency varies based on your inquiry, appointments, servicing needs, and communication preferences. Message and data rates may apply according to your mobile carrier and wireless plan.
STOP and HELP
Reply STOP to opt out of SMS/MMS. A STOP request is honored for the messaging program associated with the sending number, and no further messages will be sent from that program unless you later provide new consent. Reply HELP for assistance, call (888) 796-8090, or email hello@cjhadisa.com.
Carrier delivery
Wireless carriers are not liable for delayed or undelivered messages. Delivery can be affected by carrier filtering, device availability, network conditions, number status, and other factors outside CHA Insurance Agency's control.
Referrals do not create SMS consent
If a customer gives us another person's name, phone number, or email as a referral, that referral does not create SMS/MMS consent for the referred person. The referred person must provide their own consent before being treated as opted in to SMS/MMS communications.
Privacy
Our handling of personal information and mobile opt-in information is described in our Privacy Policy. Mobile opt-in data and consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Responsible use
You agree not to misuse the website, interfere with its operation, submit knowingly false information, attempt unauthorized access, or use the service in a way that violates applicable law or another person's rights.
Changes
These terms may be updated when our services, messaging program, business practices, or applicable requirements change. The effective date above identifies the current version.
Contact
CHA Insurance Agency
Toll-Free: (888) 796-8090
Email: hello@cjhadisa.com